This Privacy Policy explains how Hivalue Projects ("Hivalue," "we," "us," or "our") collects, uses, and protects information when you use our websites, applications, and software products (collectively, the "Services").
Hivalue Projects builds and sells software products on a subscription basis. We are a product company — we are not a staffing, consulting, or outsourced-services provider, and this policy is written with that model in mind.
We collect information in the following ways:
As a SaaS provider, we act as a processor of the Customer Data you store within our product; you remain the controller and owner of that data. We do not sell, rent, or use Customer Data to train external models or share it with third parties for their own marketing purposes. We access Customer Data only as needed to operate the Services, provide support, or comply with the law.
We do not sell personal information. We share information only with:
We retain account and billing information for as long as your account is active and for a reasonable period afterward to meet legal, tax, and accounting obligations. Customer Data is retained for the duration of your subscription and for a limited grace period after cancellation, after which it is deleted or anonymized, unless you request earlier deletion.
We use industry-standard technical and organizational measures — including encryption in transit, access controls, and regular monitoring — to protect information against unauthorized access, alteration, or loss. No system is completely secure, and we cannot guarantee absolute security.
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect data transferred internationally.
Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below.
The Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be communicated by posting a notice on our website or by email before the change takes effect.
Questions about this Privacy Policy can be sent to hello@hivalue.pro or via WhatsApp at +91 83001 12668.
These Terms of Service ("Terms") govern access to and use of the software products, applications, and websites provided by Hivalue Projects ("Hivalue," "we," "us," or "our"). By creating an account or using our Services, you agree to these Terms.
Hivalue provides self-serve software products delivered as a subscription service ("SaaS"). We are a product company: you license access to software we build and maintain, rather than commissioning bespoke work or outsourced services from us.
You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our software products for your internal business purposes. This is a license to use the product — it does not transfer ownership of the software, source code, or any underlying technology to you.
You agree not to:
You retain all rights to the data, content, and files you upload or generate within the Services ("Customer Data"). You grant us a limited license to host, process, and display Customer Data solely to provide and support the Services. All rights, title, and interest in the software itself — including all code, design, trademarks, and documentation — remain the exclusive property of Hivalue Projects.
Our products may integrate with or rely on third-party services (e.g., cloud infrastructure, payment processors). We are not responsible for the availability or performance of third-party services outside our control.
We aim to keep the Services available and reliable but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance or updates, and will provide reasonable notice where practical.
You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. We may suspend or terminate access if these Terms are violated, if fees remain unpaid, or if required by law. Upon termination, your right to use the Services ends, and we may delete Customer Data after a reasonable grace period.
The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.
To the maximum extent permitted by law, Hivalue Projects will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of the Services. Our total liability for any claim will not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold Hivalue Projects harmless from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Disputes will be subject to the exclusive jurisdiction of the courts located in Puducherry, India.
We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to hello@hivalue.pro or via WhatsApp at +91 83001 12668.